Pivott

Belgium is the country with the highest number of snapchatters. So Pivott decided to use Snapchat to share festival videos for Proximus and involve its audience.

Social reporting on Snapchat

The festival season in Belgium is rather busy. As an important sponsor with a huge presence at most of the big Belgian festivals, Proximus also has its work cut out during this period. With the desire to deepen their social reporting habits and to connect with younger people, Proximus decided to hand over the reins of their Snapchat account to our team for the summer. The goal: entertain on the field to engage an online audience.

Facts

According to a recent survey, Belgium has over 1 million Snapchat users, and 60% of Belgians aged 16 to 24 are using the platform, making Belgium the country with the greatest percentage of young snapchatters. What better platform then to engage with millennials?

How to

Snapchat is a platform that doesn’t allow ads (yet), meaning that it’s a channel one would qualify as ‘earned media’ (as opposed to paid or owned media), and its reach can only be organic. To achieve good organic reach on Snapchat, you need fun content to motivate people to keep opening the snaps and follow the entire story. That is why we sent out a young, bilingual team to make it happen on the field!

On-field engagement for online results

At the different festivals, people started following the Proximus Snapchat account just because our team was attracting the crowds by organizing challenges. They wore T-shirts displaying the snapcode, which made it easy for people to find the Proximus account on the app. Our team snapped atmosphere and ambiance shots, but also organized challenges to engage with festival-goers. Motivated by goodies, aka the Proximus festivals caps, people had to compete in challenges such as: “spin and run”, throw-and-score shots, “do the air guitar”, “wheelbarrow team races”, “show us your dance moves”, and so on. You can check some of them out here under! Fun times for the challengers, for our team, and for the audience on- and offline, which led to record-breaking numbers of views of the Proximus Snapchat stories!